Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:
 

My Wife and I recently purchased a home in Gig Harbor, WA. Our loan from Landover Mortgage was arranged by Brent Moody. Brent gave us "5 Star" service. Our purchase was comlicated and drawn out because it was a short sale and there were some title issues that needed to be worked out with the title company. But Brent and our terrific realtors got us through the process. 1/19/2012
Charles Pruitt
Gig Harbor, Washington

In very short order (3 weeks!), Brent helped me purchase my new home by obtaining a new mortgage with a great rate. It has been over 20 years since I had to go through this process and not only did I get a great rate and terms but Brent walked me through every step so that I felt good about my decisions. He continued to be there for me shepherding the closing through escrow and the appraisal process. I was told that Brent was a miracle worker and the "go to guy"... boy did he live up to his professional reputation. As a bonus to his clients, Brent is a very nice and caring individual. 12/28/11
Claudia F.
Gig Harbor, Washington

Patrick was very helpful as I was a first time buyer and had many questions.
G.M.
Bellevue, Washington

Patrick did a good job in explaining the various costs. He also was able to satisfy my queries regarding the costs. He went above and beyond the call of duty.
S.R.
Bellevue, Washington

Pat was EXCELLENT!
E.B.
Bellevue, Washington

No problems. The loan process was smooth and we'll definitely recommend him to others.
D.H.
Bellevue, Washington

"Patrick demonstrated a high level of customer-centric attitude. He knows his products and services, and the differences between all of them. He answereed all my questions, and my repetition could be annoying at times, with very detailed answers and patience. He always took the time out to explain and make sure I actually understood what he said before he hung up the phone each time. His follow through was nothing short of incredible. If he said he would get back to me, he did so, and in most cases, within minutes. As we were getting closer to the escrow date, the title company made a couple of mistakes on the documents. Patrick was relentless and took initiatives working with them to sort everything out - he then took the time to let me know what he had done - what mistakes were made, why and how he corrected them. I never one had to ask the same question twice. I have come across mortgage lenders who act like "they are doing me a favor", or they "talk down" to customers. Patrick has a superb attitude. He never once talked down to me. When I thanked him on the things, his response was always "this is my job". Patrick has integrity, he is easy to work with, he is honest, he hustles for the customers, and above all, he is very trust-worthy and I deem this the most important element of the deal. He ranks very high on my list and I for sure will recommend him to everyone I know who needs a mortgage lender."
P.Y.L.
Bellevue, Washington

I have worked over the years with many Loan Offices, Mortgage Bankers and Brokers....all the fancy titles you can think of. It is seldom to find an individual in this market with great work ethics. Pat more than exceeds my expectations, which are sometimes unrealistic, I have to admit. His follow up is immediate, he is even reachable after hours. His thoughtfulness is exceptional. His drive is commendable. His knowledge is powerful. I am proud to say Pat is on my team!!
Angelina Goveia, Realtor, Coldwell Banker Bain
Puyallup, Washington

Thank you so much for your help throughout our home purchase. In many ways, the financing aspect was the area in which we need the most guidance. You were always availalbe and willing to answer any questions quickly and clearly. I am so appreciative for your help - it made the whole experience less daunting. We were especially thankful that you caught the missing addendum so the closing wasn't delayed. I will definitely recommend you to others, both personal and professional.
M.K. & D.K.
Bellevue, Washington

Thank YOU! Your responsiveness and diligence in searching out the best deals for us far exceeded my wildest expectations. Thanks so much for accelerating the closing for us too. I'm very happy to escape our temporary lodgings, and being able to get the movers to deliver this week buys me the weekend to get unpacked and settled without work distractions. If you ever need a glowing reference, don't hesitate to send folks my way. Thanks again.
M.H. & D. H.
Bellevue, Washington

Thank you for all your help getting us into our house! We love it here and are so relieved that our first 2 dals didn't work out! We really appreciate your attention to details, your quick responses and your patience in helping us understand the mortgage process. You are great at your job and we will definitely recommend you to others!
A.L. & D.L.
Bellevue, Washington

Pat Laughlin of Landover Mortgage, did an absolutely outstanding job of supporting us on our new home purchase. He did an excellent job of shopping through a broad variety of loan and PMI scenarios for me to find the best possible deal. He explained complex matters very well, and gave us an excellent template for providing him with all the information needed to set up the financing. Pat always responded very promptly, and was a very strong advocate in getting our deal to close much sooner than the original 30 days. This saved us many hundreds of dollars in temporary lodging costs, for which we were extremely grateful. In many areas, Pat went out of his way to save us money by finding lower cost options and in my comparison shopping, the fees from Landover Mortgage were very reasonable. Pat was also very upfront about the nature of their service, and that the loan would be sold after closing. Others who complained of this may not have listened closely enough. In short, Pat saved me tens of thousands of dollars over what I expected to have to pay, and I was extremely delighted with the professionalism and customer focus of his service.
M.H.
Bellevue, Washington

I can tell you that if a loan can be closed quickly…Suzie will do it. She has been in the mortgage business for 34 years and as a full time Realtor for 27 years…I have never meant and worked with a better lender. If she cannot do the loan, she will tell you, and she will tell you the truth. If she cannot meet or beat the rate you have been promised, she will tell up front. And I can tell you that there is no better, more honest, willing to help, can figure out how to solve the problem and get the job done, quickly, than Suzie Sparks! She is personable, knowledgeable, experienced, and honest! She knows what she is doing and she does it like nobody else I have ever worked with. "You will not go wrong using her. I am 100% sure of that! Give her a call…she knows her stuff." M.P., Real Estate Agent Bellevue, WA June 07, 2011
M.P., Real Estate Agent
Bellevue, Washington

"We are so so so ecstatic!! You two singlehandedly made this miracle happn for us. We are forever in debt and in gratitude. Cannot thank you enough! LOVE you guys."
~ R.M
Bellevue, Washington

"I want to thank you and commend you on our first transaction together and look forward to the opportunity to assisting buyers with you in the future. The current buyers were extremely pleased with the loan options you presented them and with your professionalism and follow through in processing the loan. From my perspective I cannot remember having a loan go so smoothly or so efficiently and quickly. Having worked with many lenders and loan officers in the past, I can attest that your communication and follow through are exemplary. I never had to worry whether something was being handled correctly and in a timely manner. In this climate of economic uncertainty and with so many changes in the various loans and reporting instruments, you and your team never faltered and were diligent and forward thinking to ensure a smooth process. Thank you for all your efforts. I will most definitely be referring you to potential purchasers in the future."
Sheila Sandusky, April 26, 2010
Bellevue, Washington

"We were daunted by the idea of buying our first home, which kept us from pursuing it for a while. So when we approached Tony we had no great expectation of actually buying a house, we were mostly searching for knowledge. Tony made us feel comfortable asking the many questions we had, and empowered us with all the information we needed to make the big decision. He guided us through the process and made sure we understood our options and how each would impact us financially. Once we were ready, he and his team at Landover worked efficiently to get us through the paper work to secure the home we wanted. We are grateful to Tony for his dedication to us, for his willingness to share his vast industry knowledge and for his professionalism."
Lidia Vale Starling, April 27, 2010
Bellevue, Washington

"My financial planner suggested I call Tony Cittadini to see if a home loan refinance made sense. Tony collected and analysed all fo the necessary information, and it seemed as though his most important priority was to make the process simple, convenient, and worthwhile for me. He had some tough competition from a bank I had worked with, and he was determined to meet or beat their rate, which he did. Tony checked in with me in a consistent, unobtrusive, and supportive way through every step of the refinancing process, and I'm now thrilled to have shortened my home loan by a few years, and will have saved several tens of thousands of dollars over the life of the loan. I've felt that Tony has had my best interests in mind, and the outcome is fantastic. Thanks, Tony."
D.E.G., May 25, 2010
Seattle, Washington

"Tony, I want to commend you and your team. You were all very professional and you made my refinance seem seamless. There was never any confusion and you followed through in a timely fashion. The process was very quick and convenient. Thanks again. I will be referring friends and family to you."
C.L. June 22, 2010
Seattle, Washington

"Working with Tony was a great experience. He took care of the whole process carefully and efficiently. The whole mortgage business is complex and difficult to navigate. He made it look easy!"
D.K. & P.K. July 12, 2010
Seattle, Washington

"Being a real estate investor I have gone through the finance and or refinance process at least a dozen times. When it came to the refinance of our primary residence I knew it may be difficult and somewhat complex with all of the current banking rules and regulations. Tony was up to the challenge and made things go as smooth as could be expected under the circumstances. Being in business myself I was most impressed with his follow through and communication skills. Thank you Tony."
E.B. & T.B. 8/27/10
Olympia, Washington

"Tony, Thank you for the exceptional service in the refinancing of my home. I greatly appreciate that we were able to do everything by email or fax and that we did not need to spend time working with paper documents. I am especially impressed with the timing of the entire process. I never expected that the loan would be to the point of approval within 2 weeks from our initial conversation. Thank you also for being so diligent in keeping me informed of the progress at every point along the way. It gave me the confidence to know that you were keeping your eye on everything, and I did not need to reach out to find out the status."
P.E.C July 26, 2010
Seattle, Washington

"Dear Tony, We cannot thank you enough for your great customer service and the multiple phone calls and e-mails late in the evening. We are so happy with our experience with Landover Mortgage, and you personally. Our realtor also commented on how organized and timely you were. We would happily recommend you to any of our friends. Your professionalism and commitment to customer service made this complex process much easier. Thank you again for making the purchase of our home a great experience."
Sandy Poliachik & Melissa Bertocchini March 9, 2011
Bellevue, Washington

“We came to Tony months before our home purchase hoping to be in a place to act if the right house came along. He walked us through the process and answered every question even though there was no specific purchase at the time. He kept in touch as the months passed in a way that was supportive but without pressure. When the right house presented, he moved at lightning speed to make the deal happen on our timeline. He was accessible, clear in his explanations, and we constantly felt like we must be his only clients from the amount of time spent, even though of course that wasn’t so. It was a perfect experience from start to finish, and I feel a great deal of gratitude for Tony’s role in that.”
L.M. and L.F., April, 2011
Seattle, Washington

"The house closed and I love it. This is a just a note to thank you for your patience and your ability to explain complicated concepts and procedures. I had a huge learning curve and you were incredibly helpful. I was extremely impressed by your even temper during all of the ups and downs of a process that was complicated by my out-of-state residency. I really appreciate your information technology skills and your availability at all hours and on the weekend. Thanks for making the lending process so positive and productive."
R.K. July 25, 2011
Honolulu, Hawaii

"We are all moved into the new house and absolutely love it! Thank you again for all of your time and effort throughout this process. I truly appreciate your patience, positive attitude and enthusiasm. You never made me feel like my many questions were bothersome or unimportant. Being a first time home buyer is obviously very stressful but you helped alleviate much of that stress and for that I am truly thankful. Thank you, thank you, thank you! I look forward to working with you in the future."
S.Q. October 17, 2011
Canby, Oregon

"Thank you so much for your continued support. Having Landover at our disposal is a valuable tool, but I have to say the reason we utilize them is because of Julie Atchison. She has consistently gone above and beyond the call of duty for us. Even if she isn't directly involved in a transaction she always offers advice and support. We are lucky to have her. Have a great day!"
J.H.
Lake Oswego, Oregon

"As first time homeowners, we were very fortunate to end up with Tony. He was incredibly helpful and patient with us. He had an answer to every question and never seemed to mind when we asked the same question again several days later. He always explained things in a down-to-earth manner and was never too busy for us. Also he was great about keeping us updated constantly throughout the process and was very clear with instructions so we always kenw what needed to be done. I would strongly recommend Tony to anyone who needs the services of a very friendly and highly efficient loan origiantor. Take care Tony, and thanks again!"
T.S. & M.C. August 30, 2011
Seattle, Washington

"J.H., how nice of you to send this note to N-- you echo the feelings of so many of us. Julie is a jem and a great resource to all of us. Thanks for taking the time."
S.D.
Lake Oswego, Oregon

"We were not getting the service we were promised from another lender so I had Bruce step in and took over the deal. Within just a few days the loan was ready to be sent to the title company for my customers to sign, and at a lower rate and cost then the other lender was going to charge! I am going to be sure to send all my future customers to Bruce for their mortgage needs."
D.R.
Clackamas, Oregon

"It is with great pleasure that I recommend Bruce Howard of Landover Mortgage. My wife and I came into the game with some challenges. Specifically we are not from the area. In fact we’re out-of-staters. There were many aspects of this transaction that were cumbersome, to say the least. However, the cumbersome facets of the process were buffered on our side by Bruce’s capable handling. After the initial introductions, we both felt not only comfortable but cared for as well. To organize our home loan, Bruce hit the ground running - and he hit it in full sprint. All of the paperwork required was generated and provided in a very short and concise manner. Bruce made sure we understood everything that was written, and was more than patient while explaining the deep details to a couple of novices. The process of acquiring a home loan was as painless as it could have been. Also, Bruce researched and provided several contingency plans from which the most optimal was chosen. This was all done at a time when lenders were less than eager to extend financing due to the sub-prime lending backlash fiasco that has been so devastating in the residential real estate market. I'd recommend Bruce Howard in a heartbeat. He is dependable; not a single phone call or email message was left unanswered. He is organized; all of the documents were provided in an efficient order. He displayed an exceptional degree of integrity; we never felt "at risk"."
DM & CM
Clackamas, Oregon

"I have just arrived in Bellingham, WA and am getting a practically live update via text and phone calls of how the move is progressing. My far-too-generous brother offered to help Lauren move all of our (mostly her) worldly possessions in a single night. I'm just praying his back holds out. I am excited to see the house and its progress when I return tomorrow evening. It is a very proud feeling to know I will be coming home to MY home, and you played a pivotal role in making that possible. I just wanted to reach out and let you know how impressed I was with your work and professionalism. You were a constant source or insight and reassurance and that helped me keep my head. You have a strong reference as long as you are in the business. Feel free to cite me at any time, request a recommendation from me on LinkedIn, and rest assured that when someone asks me for a reference, they'll get your info."
L.C. & P.B.
Bellingham, Washington

"Kathy Boone saved the day for me! I had found a house I really wanted to buy but as an out of state buyer I was experiencing no end of difficulties with my local loan officer. My real estate agent suggested we ask Kathy to take over and that was the smartest move I ever made. Kathy patiently went through every detail with me, kept me up to date every step of the way and navigated successfully through all the little twists and turns that arose. Securing a home loan in these times is not as easy as it once was, but because of Kathy's skillful handling of the loan process I now own the house of my dreams. Kudos to Kathy Boone of Landover Mortgage!"
T.S May 2010
Clackamas, Oregon

"Brent Moody is our mortgage broker of choice. With so many businesses out there to choose from that is saying a lot. Brent and his staff are professional, timely, extremely knowledgeable in the mortgage field, and just easy to work with. Brent and his staff have gone above and beyond for us not once, but twice in the past two years. We refinanced a home through them and the process was so easy and painless! A year later we found our dream home and Brent and his staff not only helped us secure our mortgage for that home, but also helped us through a very difficult sale-by-owner of the home we currently owned. While they had no financial interest in that sale, they were a great source of information and help through a difficult and stressful process. We would highly recommend Brent and his wonderful staff to anyone seeking mortgage services!"
J.M. and N.M.
Enumclaw, Washington

"Knowledgeable, Fair, Ethical, Customer Service. These are a few terms that best describe Brent and his Staff. I was referred to Brent Moody approximately 10 – 11 years ago. It was for the personal refinance of my home. Everything promised and told to me happened on time and as scheduled. It was refreshing to know that the rate I was quoted, the closing dates, the anticipated fees etc. Everything as stated was the truth I was so impressed with Brent and his staff that I had his name added to our referral list for financing. We are a provider of beautiful custom cedar homes worldwide. What we discovered was not only could Brent handle our local sales but that he and his staff could provide our customers with financing outside of the greater Seattle, Tacoma markets. Just as Brent proved to me personally, he and his staff proved to our customers as well. They listen and understand the customers needs, they respect and especially they serviced our customers which in turn allows my company to do our jobs; designing, marketing and selling beautiful custom cedar homes."
K.S. April 3, 2006
Enumclaw, Washington

"Well, we are now the proud owners of land, a home and an enormous 4-car garage. This all has happened because of the wonderful service we received from you, Tammy and Ron, our realtor. You responded so quickly to our initial inquiry and from then on you were only a phone call or email away. It has been many years since we were able to make a real estate purchase and you helped make it a painless, really enjoyable, experience. Thank you for working so hard on our behalf! Your knowledge, experience and positive attitude made a big difference during a very stressful time for us. If we ever do this again, we will know who to call! Larry and I want to wish you much success in your new venture. We are sure you will continue to do a great job for your clients."
N.L.
Gig Harbor, Washington

"I am going to do what I can to send business your way and sing your praises for all the help you gave me. I have two co-workers I am referring to you. I will send you and the co-worker an email introducing you. I hope this leads to some business for you. Also, I mentioned that when my house sells, I would like to work with you to refinance my daughter's condo. Thanks again for everything. I signed yesterday and was so grateful to have your support through that ordeal."
~M.F.
Seattle, Washington

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