Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:
 

Patrick was very helpful as I was a first time buyer and had many questions.
G.M.
Bellevue, Washington

Patrick did a good job in explaining the various costs. He also was able to satisfy my queries regarding the costs. He went above and beyond the call of duty.
S.R.
Bellevue, Washington

Pat was EXCELLENT!
E.B.
Bellevue, Washington

No problems. The loan process was smooth and we'll definitely recommend him to others.
D.H.
Bellevue, Washington

"Patrick demonstrated a high level of customer-centric attitude. He knows his products and services, and the differences between all of them. He answereed all my questions, and my repetition could be annoying at times, with very detailed answers and patience. He always took the time out to explain and make sure I actually understood what he said before he hung up the phone each time. His follow through was nothing short of incredible. If he said he would get back to me, he did so, and in most cases, within minutes. As we were getting closer to the escrow date, the title company made a couple of mistakes on the documents. Patrick was relentless and took initiatives working with them to sort everything out - he then took the time to let me know what he had done - what mistakes were made, why and how he corrected them. I never one had to ask the same question twice. I have come across mortgage lenders who act like "they are doing me a favor", or they "talk down" to customers. Patrick has a superb attitude. He never once talked down to me. When I thanked him on the things, his response was always "this is my job". Patrick has integrity, he is easy to work with, he is honest, he hustles for the customers, and above all, he is very trust-worthy and I deem this the most important element of the deal. He ranks very high on my list and I for sure will recommend him to everyone I know who needs a mortgage lender."
P.Y.L.
Bellevue, Washington

I have worked over the years with many Loan Offices, Mortgage Bankers and Brokers....all the fancy titles you can think of. It is seldom to find an individual in this market with great work ethics. Pat more than exceeds my expectations, which are sometimes unrealistic, I have to admit. His follow up is immediate, he is even reachable after hours. His thoughtfulness is exceptional. His drive is commendable. His knowledge is powerful. I am proud to say Pat is on my team!!
Angelina Goveia, Realtor, Coldwell Banker Bain
Puyallup, Washington

Thank you so much for your help throughout our home purchase. In many ways, the financing aspect was the area in which we need the most guidance. You were always availalbe and willing to answer any questions quickly and clearly. I am so appreciative for your help - it made the whole experience less daunting. We were especially thankful that you caught the missing addendum so the closing wasn't delayed. I will definitely recommend you to others, both personal and professional.
M.K. & D.K.
Bellevue, Washington

Thank YOU! Your responsiveness and diligence in searching out the best deals for us far exceeded my wildest expectations. Thanks so much for accelerating the closing for us too. I'm very happy to escape our temporary lodgings, and being able to get the movers to deliver this week buys me the weekend to get unpacked and settled without work distractions. If you ever need a glowing reference, don't hesitate to send folks my way. Thanks again.
M.H. & D. H.
Bellevue, Washington

Thank you for all your help getting us into our house! We love it here and are so relieved that our first 2 dals didn't work out! We really appreciate your attention to details, your quick responses and your patience in helping us understand the mortgage process. You are great at your job and we will definitely recommend you to others!
A.L. & D.L.
Bellevue, Washington

Pat Laughlin of Landover Mortgage, did an absolutely outstanding job of supporting us on our new home purchase. He did an excellent job of shopping through a broad variety of loan and PMI scenarios for me to find the best possible deal. He explained complex matters very well, and gave us an excellent template for providing him with all the information needed to set up the financing. Pat always responded very promptly, and was a very strong advocate in getting our deal to close much sooner than the original 30 days. This saved us many hundreds of dollars in temporary lodging costs, for which we were extremely grateful. In many areas, Pat went out of his way to save us money by finding lower cost options and in my comparison shopping, the fees from Landover Mortgage were very reasonable. Pat was also very upfront about the nature of their service, and that the loan would be sold after closing. Others who complained of this may not have listened closely enough. In short, Pat saved me tens of thousands of dollars over what I expected to have to pay, and I was extremely delighted with the professionalism and customer focus of his service.
M.H.
Bellevue, Washington

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